1. Introduction

Welcome to Khalid International Hospital, Gujranwala. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or use our healthcare services. By accessing our website, you agree to the terms of this Privacy Policy.

---

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full Name
• Phone Number
• Email Address
• CNIC (if required for hospital records)
• Medical history (when booking appointments)
• Emergency contact details

B. Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and usage data

---

3. How We Use Your Information

Khalid International Hospital uses collected information to:

• Book and manage appointments
• Provide medical consultations and services
• Respond to inquiries
• Improve website functionality
• Send important updates (appointment reminders, hospital announcements)
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal data.

---

4. Protection of Medical Information

We understand that medical data is sensitive. We implement:

• Secure servers
• Encrypted data transmission (SSL)
• Restricted access to authorized staff only
• Regular security monitoring

Your health records are handled in accordance with applicable healthcare privacy standards in Pakistan.

---

5. Cookies Policy

Our website may use cookies to:

• Improve user experience
• Analyze website traffic
• Optimize content

You may disable cookies in your browser settings, but some features may not function properly.

---

6. Third-Party Services

We may use trusted third-party tools such as:

• Google Analytics
• Online appointment systems
• Payment gateways

These services may collect limited data under their own privacy policies.

---

7. Data Retention

We retain personal and medical information only as long as necessary for:

• Medical treatment
• Legal compliance
• Administrative purposes

---

8. Your Rights

You have the right to:

• Request access to your data
• Request correction of inaccurate information
• Request deletion where legally permissible
• Withdraw consent for marketing communication

To exercise your rights, contact us at:
📧 [Insert Email]
📞 [Insert Phone Number]

---

9. Children’s Privacy

Our services are available to minors under guardian supervision. We do not knowingly collect data from children without parental consent.

---

10. Changes to This Policy

Khalid International Hospital reserves the right to update this Privacy Policy. Updates will be posted on this page with a revised date.